Privacy Notice
Using your personal data in a fair and transparent way is important to The Qurated Family of
Brands (“Qurated”, “TQF”, “we”, or “us”). When you use our websites and applications (the
“Platform”), we may collect information about you, including information that can be used to
identify you (“Personal Information”). Additionally, we may obtain Personal Information about
you from third parties as described in this Privacy Notice. We collect this data to provide allow
you to place orders and access other functionality on the Platform (the “Services”), as well as for
the other purposes described in this Privacy Notice.
This Privacy Notice is intended to help you understand: (A) What Personal Information we
collect, how we collect it, how we use it, and how we share it, (B) The choices you have related
to your Personal Information, and (C) How we protect your Personal Information.
Please take a moment to review the terms of this Privacy Notice, which is incorporated into the
Terms of Service governing your use of the Platform and Services, available for U.S. users
here.
By accessing the Platform or using the Services, you agree that we may collect, process,
and share your information (including Personal Information) consistent with this Privacy
Notice and to the Terms of Service.
1. Types of Information We Collect
The following information is collected by or on behalf of TQF
A. Account Information
When you register for our Platform or use our Services, we may ask that you provide
information that can be used to personally identify you. This may include details such
your name, phone number, date of birth, login credentials, delivery address, and
certain payment information (i.e., payment card type, last 4 digits and expiration date),
as well as numbers, usernames, or other identifiers that are assigned uniquely to you
B. Other Information
Based on how you interact with the Platform, we may also collect information about
your spending habits, preferences, and demographic information.
C. Usage Information
We may collect certain information automatically when you visit the Platform from
your browser or by using cookies, as described below. This “Usage Information” may
include
- Your browser type and operating system
- Your Internet Protocol (IP) address, which is the number automatically
assigned to your computer whenever you access the Internet and that can
sometimes be used to derive your general geographic area
- Geolocation information
- Other unique identifiers, including mobile device identification numbers
- Websites you visited before and after visiting the Platform
- Pages you view and links you click on within the Platform
- Information collected through cookies, web beacons, and other
technologies
- Information about your interactions with e-mail messages, such as the links
clicked on and whether the messages were opened or forwarded
- Standard server log information
We may combine Usage Information with your Personal Information. If we do so, we
will treat the combined information as Personal Information under this Privacy Notice
2. How We Collect Information
We may collect information from you in the following ways:
A. From You Directly
We receive Personal Information directly from you when you provide it to us, such as
when you register for the Platform or place an order. Additionally, you may be
required to provide Personal Information when you contact us for support or with
question so that we can respond appropriately.
B. Through Technology
We (or our affiliated partners) may use automated means to collect information about
you and the device that you use to access the Platform. These automated means
include technologies such as cookies, web beacons, and similar technologies
(described in more detail below). These technologies help us analyze trends,
administer the Services, track your interaction with the Platform, understand your
preferences habits, and gather Other Information. They also allow us to provide you
with recommendations and content that are tailored to you.
C. Cookies
Our Platform utilizes cookies, web beacons and mobile application software
development kits (“SDKs”) (collectively, “Tracking Technologies”) to gather
information about you. Cookies are small text files that websites send to your device
to uniquely identify your browser or to store information or settings on your device.
Web beacons (sometimes called transparent GIFs, clear GIFs, or web bugs) are
small strings of code that provide a way for us to deliver a small graphic image
(usually invisible) on a web page or in an email. Web beacons can recognize certain
types of information on your device such as cookies, the time and date a page is
viewed, a description of the page where the web beacon is placed, and when you
open or click on links in our emails.
An SDK is a third-party computer code that allows our third-party service providers or
partners to collect information about your use of our mobile apps for a variety of
purposes, including to provide us with analytics, to integrate with social media
platforms, to add features or functionality to our app, or to facilitate online advertising.
We use Tracking Technologies to administer the Services, including without limitation
to:
Authenticate Users
Remember your preferences and settings
Customize the content provided to you
Determine the popularity of products or pages
Deliver and measure the effectiveness of advertisements or advertising
campaigns
Improve our internal operations and the content of our Platform
We also may allow our partners to utilize Tracking Technologies on our Platform.
Tracking Technologies utilized by these partners may be used to gather information
about how you use with Platform, interact with advertisements, and your purchasing
habits.
To learn more about cookies and similar Tracking Technologies, and how they can
affect your privacy, visit www.allaboutcookies.org.
Some Internet browsers may be configured to send “Do Not Track” signals to the
online services that you visit. We currently do not respond to “Do Not Track” or similar
signals. To find out more about “Do Not Track,” please
visit http://www.allaboutdnt.com.
Your choices regarding Tracking Technologies are described in the Your Choices
section below.
D. Interest-Based Advertising
We (or our partners) may use the information we collect through Tracking
Technologies, to locate or try to locate the same unique users across multiple
browsers or devices (such as smartphones, tablets, or computers). Specifically, this
information may be used to tailor content and features presented to you and provide
you with a seamless experience across devices. We may also use cross-device
targeting to help identify you and serve advertising. If you wish to opt-out of cross
device tracking for purposes of interest- based advertising, you may do so through
your device settings. This type of advertising is often called “interest-based” or
“personalized” advertising—and when it occurs on mobile apps, “cross-app”
advertising.
You can learn more about interest-based advertising and how to opt-out of receiving
certain tailored advertising by visiting (1) the Network Advertising Initiative’s
Consumer Opt-Out link or (2) the Digital Advertising Alliance’s Consumer Opt-Out
link. To opt-out of Google Analytics for display advertising or customize Google
display network ads, you can visit the Google Ads Settings page.
3. How We Use Your Information
We may use information that we collect from you for the following purposes, or as otherwise
identified at the time of collection:
A. Providing and Improving the Services
We may use Personal Information that we collect through your use of the Platform
and Services to:
Fulfill your orders
Administer and manage your account
Authenticate your identity
Provide you with content, including, without limitation, generating
recommendations
Administer any contest or promotions, including winner notification and
prize delivery
Resolve your customer service questions and requests
Deliver product recommendations or advertising
Improve the Platform and Services
B. Communicate with You
We may use your Personal Information to communicate with you. For example, we
may send you text messages or other notifications (such as “push notifications”
through your mobile device) about the status of your orders and deliveries. If you
have registered for the Platform, we may also email you with promotional offerings or
other communications that may be of interest to you. If we send you marketing emails
about services that may interest you, each email will contain instructions permitting
you to “opt- out” of receiving future email marketing communications.
C. Data Aggregation
Additionally, we may use your Personal Information to create aggregated data
records (collectively “Aggregate Data”). Some of this Aggregate Data is anonymous
and/or de-identified. We anonymize and de-identify data by removing information
(including any contact information) that would allow the remaining data to be linked
back to you. We may use the Aggregate Data for internal purposes, such as
analyzing patterns, program usage, demographic trends, and user behavior patterns
and preferences to improve our Services and for other lawful purposes.
D. Compliance, Protection and Safety
We may use your Personal Information as we believe necessary to comply with any
applicable laws, court orders, subpoenas; to respond to lawful requests by law
enforcement, regulators, or government entities; to detect, prevent, investigate or
combat possible crime, such as identity theft, or other fraudulent activity; to protect
the security of our Platform and Services; to enforce or apply our online Terms of
Service or other agreements; to protect our own rights or property or the rights,
property, or safety of our users or others; and to investigate or address claims or
disputes relating to the Services.
E. Analytics
We may use analytics, machine learning, and data models (“Analytics”) to support our
data processing activities. Some of our Analytics rely upon Personal Information that
we collect from you, your interactions and use of the Platform, and from third parties.
Using this Personal Information, our Analytics allow us to tailor our Services to your
specific needs and preferences, provide certain services to our partners, and develop
new features.
4. How We Share and Disclose Your Information
We will only disclose Personal Information to the following entities, or as otherwise identified at
the time of collection:
A. Retailers and Drivers
If you place an order using the Platform, we will share details about your identity with
the retailers and drivers that will be fulfilling your order. Retailers and drivers will use
this information to deliver the products you request to the appropriate address and to
verify the age and identification of the individual receiving the order
B. Delivery Services
In some cases, retailers may utilize third parties to deliver your order. We may share
your Personal Information with these third parties as part of the Services
C. Other Users of the Platform
If you place a gift order, the individual receiving the gift may be notified that it was
sent on your behalf. Additionally, if you write a review on the Platform, the name you
provide at the time you post the review will be visible to all other Platform users.
D. Co-Branded Offerings
At certain times, we may provide you with access to deals, promotions, or
opportunities (“Promotions”) in association with our partners. Such Promotions will
identify the partner and indicate if they have a Privacy Notice that applies to their
collection and use of your information. If you elect to register for products and/or
services, communicate with these partners, or download their content or applications
as part of a Promotion, you may be providing your information to both TQF and the
partner. If this is the case, we will provide disclosures as part of the Promotion. We
are not responsible for our partner’s data practices and you should carefully review
each partner’s Privacy Notices before participating in a Promotion that they are
sponsoring.
E. Affiliates and Business Transfers
We may share your Personal Information with our parent company, subsidiaries, and
affiliates for use consistent with this Privacy Notice.
Additionally, we may share your Personal Information in connection with, or during
negotiations of, a transaction that alters the structure of our business, such as a
reorganization, merger, sale, joint venture, assignment, transfer, change of control, or
other disposition of all or a portion of our business, assets or stock, including a
bankruptcy or similar proceeding.
F. Service Providers
We provide data, including Personal Information, to vendors, consultants, research
firms, and other service providers. These include:
Payment processors and facilitators
Background check and identity verification providers
Cloud storage providers
Data analytics providers
Research partners, including those performing surveys or research projects
in partnership with TQF or on TQF’s behalf
Vendors that assist TQF to enhance the safety and security of its apps
Consultants, lawyers, accountants, and other professional service providers
Insurance and financing partners
G. Corporate Clients
If a company (such as your employer) pays for your order or places an order on your
behalf, we may share your Personal Information with that company so it can verify
that you received your order.
H. Advertising Companies, Social Media Sites, and Brand Partners
We may provide your Personal Information to advertising companies (including
marketing firms, audience analytics firms, advertising platforms, and consultants),
social medial platforms, and brands that we partner with so that they (and TQF) can
better understand your purchasing habits and preferences. In some circumstances,
we may also allow these companies to collect Personal Information directly from your
browser or device through Tracking Technologies when you interact with our
Platform. These companies may use the information we provide to determine how to
direct advertisements and what individual or demographics to target, both on the
Platform and elsewhere.
I. Compliance with Laws and Protection of Rights
We may disclose your Personal Information as we believe necessary to comply with
any applicable laws, court orders, subpoenas; to respond to lawful requests by law
enforcement, regulators, or government entities; to detect, prevent, investigate or
combat possible crime, such as identity theft, or other fraudulent activity; to protect
the security of our Platform and Services; to enforce or apply our online Terms of
Service or other agreements; to protect our own rights or property or the rights,
property, or safety of our users or others; and to investigate or address claims or
disputes relating to the Services.
5. Communications with You
By registering for our Platform, you consent to receive communications from us. We may
communicate with you via mail, text/SMS message, “push notifications” through your mobile
device, and the Platform’s messaging functionality to share relevant information about the
Platform, Services, and your orders. For details about our text/SMS practices, please review our
Terms of Service. Additionally, we may send your promotional or marketing materials as
described below.
A. Promotional Emails
If you have registered for the Platform, we may send you promotional emails about
our Platform, Services, or other materials that we believe may be of interest to you.
B. Promotional “Push Notifications”
If you have registered for the Platform, we may send you promotional “push
notifications” through your mobile device.
C. Unsubscribing
You may unsubscribe from promotional emails by contacting us at info@curateddrinks.com.
You may choose not to receive promotional “push notifications” by adjusting the
“Notifications” settings in TQF mobile app or adjusting your device settings.
6. Your Choices
You may exercise control over your Personal Information in the following ways:
A. Previously Expressed Preferences
When you first register to use the Platform, you may set certain preferences as to how
we use your Personal Information and communicate with you. If you are a Platform
user, you may change those previously expressed preferences by visiting the “Profile
& Settings” page once you are logged in.
B. Tracking Technologies
Most browsers let you remove or reject cookies. To do this, follow the instructions in
your browser settings. If you do not accept cookies, you may experience some
inconvenience in your use of our Platform. For example, we may not be able to
recognize your computer or mobile device and you may need to log in every time you
visit our Platform.
You may opt out of receiving interest-based advertising on websites through
members of the Digital Advertising Alliance by clicking here. You may opt out of
receiving targeted advertising in mobile apps through participating members of the
Digital Advertising Alliance by installing the AppChoices mobile app, available here,
and selecting the user's choices. Please note that we also may work with companies
that offer their own opt-out mechanisms and may not participate in the opt-out
mechanisms linked above.
Your mobile device settings may provide functionality to limit use of the advertising ID
associated with your mobile device for interest-based advertising purposes
C. Updating and Correcting Your Information
If you are a registered Platform user, you have the ability to update or correct your
Personal Information by accessing your profile page once you are logged in. If you
are unable to make the necessary updates or corrections there, please contact us at
info@curateddrinks.com.
D. Deleting your information
You may request that we delete your Personal Information from our systems using
our Data Rights Request Form. Please note that it may take us several days to verify
your identity and process your request.
7. Data Protection
A. In General
We maintain a number of administrative, physical, and technological measures to
protect the confidentiality, privacy, and security of your Personal Information. These
controls vary based on the nature of the information. Unfortunately, no website, server
or database is completely secure or "hacker proof." We therefore cannot guarantee
that Personal Information you provide will not be disclosed, misused, or lost by
accident or by the unauthorized acts of others.
B. Retention
We may retain Personal Information after we cease providing Services to you for the
purpose of fraud monitoring, detection, and prevention. We also retain Personal
Information to comply with our tax, accounting, and financial reporting obligations, as
required by our contractual commitments, and as otherwise mandated by applicable
law. When we retain data, we do so in accordance with any limitation periods and
records retention obligations that are imposed by applicable law.
If you have consented to receive marketing materials from us, we will retain your
Personal Information for as long as we have your consent to send you marketing
materials. You may withdraw this consent at any time following the instructions in this
Privacy Notice. Additionally, we indefinitely retain data that is anonymized, de-
identified, and/or aggregated in a manner that removes identifiable Personal
Information from it.
11. External Websites
Our Platform and Services may contain links to other websites. Please be aware that we are not
responsible for the privacy practices of other websites, regardless of whether the link was
provided by us or posted by a user on the Platform. TQF does not monitor the content, safety,
or suitability of such external websites. As such, this Privacy Notice only applies to information
collected by us through the Services or on the Platform. We do not control and are not
responsible for any use of your Personal Information by or through any third-party sites. By
clicking a link to an external website, you assume the risk that Personal Information you provide
on that website may be viewed or used by third parties. When visiting any website, it is in your
best interest to review that site's privacy notice and terms of service before providing any
Personal Information.
12. Personal Information About Underage Users and Children
You must be at least twenty-one (21) years of age to access the Platform or Services in the
United States and eighteen (18) years of age to access the Platform and Services in Canada
(the “Minimum Age” in that country). We do not knowingly request or collect Personal
Information from any person under the Minimum Age. If a user submitting Personal Information
is suspected of being younger than the Minimum Age in your jurisdiction, we will require the
user to close his or her account, and we will also take steps to delete that person’s information
as soon as possible. If you know of any individuals under the Minimum Age using the Platform,
please email us at info@curateddrinks.com, so we can take action to prevent such access.
13. Contact TQF
If you have any questions about this Privacy Notice or our privacy practices, or would like to
contact TQF, please send an email to info@curateddrinks.com.
14. Updates
We may occasionally update this Privacy Notice. If we make material changes, we will notify
users by updating the “last updated” date at the top of this Privacy Notice. Your continued use of
our Platform or Services after we have posted the revised Privacy Notice constitutes your
agreement to be bound by the revised Privacy Notice to the extent permitted by law.